Don’t panic. I’ve updated to V11 software. No OTA available yet, so I had to nab an eeePC only slightly bigger than the N97 to do the update via nokia software update program. Seemed to be pretty painless, and as the N97 support data preservation no installing everything again afterwards - it just updates and works as it was. I did have to turn on the home screen widgets as they seemed to go offline/hidden after. Photos here.